The Office of Student Accounts & Cashiering can assist you with all inquiries related to billing, payment due dates, identifying holds and removing financial holds, verifying receipt of outside scholarship payments & direct pay third-party payments, special billing, federal aid, & credit card refunds.
Cashiering Window Availability
The ODU Office of Finance Cashiering window will be open for in-person transactions during the following dates/times:
As a reminder, ONLY cash, check, and money order payments may be made in person at the Cashiering Windows.
Hours may vary during the first week of the Fall and Spring semesters.
Effective Spring 2024 Semester
| Dates | Times Open |
|---|---|
| Monday, Jan. 8, 2024 - Wednesday, Jan. 10, 2024 | 8 a.m. to 5 p.m. |
| Thursday, Jan. 11, 2024 | 8 a.m. to 5 p.m. |
| Friday, Jan. 12, 2024 | 8 a.m. to 4:30 p.m. |
| Mondays-Fridays through remainder of the semester | 8 a.m. to 4:30 p.m. |
Effective Fall 2023 - The Office of Student Accounts & Cashiering will remain open daily during our peak periods, including lunch (12:00pm - 1:00pm daily).
Schedule an Appointment
Have questions about your student account or a departmental deposit? Schedule a one-on-one session with a Student Accounts Representative during business hours.
Departmental Appointment Requests
The Student Accounts / Accounts Receivable department not only services student accounts, but is also available to University Business Offices & Units to assist with departmental deposits and other campus payments. Use our scheduling tool to access department availability or schedule a meeting with an account representative.
You can also reach us at our office email: tuition@zb-fc.com -- it's not just for student accounts!
About Us
Since the function of collecting money is monitored very closely by the Commonwealth, it is imperative that departments handling money be aware of all requirements and guidelines.
- Billing of Accounts
- Returned Checks
- Refunds
- Student Account Adjustments & Corrections
- Perkins Loans
- Departmental Billing
- Departmental Deposits
Accounts Receivable must have the Employer Identification Number (EIN) prior to processing any billing requests.
- Billing of Accounts
- Returned Checks
- Refunds
- Student Account Adjustments & Corrections
- Perkins Loans
- Departmental Billing
- Departmental Deposits
Accounts Receivable must have the Employer Identification Number (EIN) prior to processing any billing requests.
Questions?
Students or members of the university's business offices and units can find assistance by calling 757-683-3030 or emailing tuition@zb-fc.com.
